Comparison
FollowUP vs Bitrix24
Bitrix24 is a broad Russian-origin workspace platform (CRM + Project Management + HR). FollowUP is a Georgia-native AI-driven CRM focused on sales, customer communication, and marketing automation.
Pick FollowUP if you need a powerful sales + AI + WhatsApp CRM with native Georgian UI. Pick Bitrix24 if you need a generic ERP-style workspace.
Feature Comparison
| Feature | FollowUP | Bitrix24 |
|---|---|---|
Georgian UI Bitrix24 - partial, via partners | ||
AI Employee (Georgian NLP) | ||
Official WhatsApp Business API | ||
Unlimited users at fixed price Bitrix24 - per-seat tier limits | ||
Instagram/Facebook DM + Comment AI | ||
BOG / TBC bank integration | ||
Georgian support team in Tbilisi | ||
14-day free trial | ||
Project Management / Tasks | ||
HR / intranet module |
Table reflects publicly available information as of May 2026.
Frequently Asked Questions
What is the difference between FollowUP and Bitrix24?
FollowUP is an AI-first CRM focused on sales, leads, and multi-channel communication (WhatsApp, Instagram, Facebook). Bitrix24 is broader ERP-style tooling combining CRM, projects, HR, and intranet. FollowUP is faster to roll out for sales teams.
Bitrix24 has a free plan - why pick FollowUP?
Bitrix24 free is capped at 5 users and blocks key features (automation, telephony, AI). FollowUP Starter (379 GEL/mo) ships unlimited users, WhatsApp Business API, and workflow automation; the Georgian AI Employee is added via the separate AI package (1,249 GEL/mo, 9 modules).
Which is better for WhatsApp integration?
FollowUP uses the official Meta WhatsApp Business API - full history, broadcasts, AI auto-reply. Bitrix24 WhatsApp typically relies on third-party connectors, which are less reliable.
Can I migrate from Bitrix24 to FollowUP?
Yes. FollowUP offers free migration from Bitrix24 - contacts, deals, pipelines, and history - handled by our team in 5-7 business days.
Bitrix24 pricing vs FollowUP pricing?
Bitrix24 Standard starts at ~$99/mo for 50 users, Professional at ~$199/mo. FollowUP Starter is 379 GEL (~$140/mo) with unlimited users; Premium is 879 GEL (~$325/mo) with extended modules; the AI package (1,249 GEL/mo) is added separately to either plan. FollowUP scales cheaper as the team grows.
Which has Georgian-language support?
FollowUP has a Georgian support team in Tbilisi (Bakhtrioni 11, +995 577 131 431, info@followup.agency). Bitrix24 official support is Russian/English; Georgian is only available through local implementation partners.
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Ready to try FollowUP?
14-day free trial. Full feature access, Georgian support.