Complete Comparison Matrix
Detailed analysis of features, pricing, and support
| Feature | 🏆FollowUP | 🟠HubSpot | 🟢Pipedrive | 🔵Bitrix24 | 🟡amoCRM | 🇬🇪Unitty.io | 🟣Zoho (Geosoft) |
|---|---|---|---|---|---|---|---|
| Monthly Price | 379₾/mo | $800+/mo (Pro) | $49/user/mo | $199/mo (Pro) | $15/user/mo | Per-user (Zoho-based) | Per-user (Zoho pricing) |
| Users | Unlimited | Paid | Paid | Up to 100 | Paid | Paid (Zoho tiers) | Paid |
| Georgian Support | |||||||
| AI Features | |||||||
| Omnichannel (FB, IG, WhatsApp) | |||||||
| Automation | |||||||
| Online Booking | |||||||
| Funnels / Website Builder | |||||||
| Invoicing | |||||||
| Reputation Management | |||||||
| Online Courses |
Fully available
Partial / Basic
Extra paid add-on
Not available
Why FollowUP?
5 reasons Georgian businesses choose FollowUP
Unlimited Users
Other CRMs charge per user ($15-50/mo). FollowUP? $0. Whether you have 5 or 500 users - same price.
Built-in AI
9 AI modules - Conversation AI, Workflow AI, Ask AI, AI Studio, Super Agents and more - all in one platform. Competitors either lack it or charge extra.
Georgian Support
Personal 3-person team: Technical Manager, Digitalization Manager, Business Consultant. During business hours.
All-in-One Platform
CRM + Marketing + Booking + Invoicing + Courses + Reputation - one system instead of 6-7 separate tools.
SOC 2 + GDPR + ISO 27001
Enterprise-grade security. AES-256 encryption, 2FA, audit logs. Local CRMs simply don't have this.
Real Pricing Comparison
For a team of 50 users
FollowUP CRM (modular, from 379₾)
Unlimited users, calculator
379₾
379₾/mo (~$140)
FollowUP SaaS Starter
Fixed plan, 8 modules, 0₾ setup fee
379₾
379₾/mo
FollowUP SaaS Premium
Fixed plan, 12 modules + 2 automations, 0₾ setup fee
879₾
879₾/mo
HubSpot Professional
50 users × $16
~$800+
$800+/mo
Pipedrive Professional
50 × $49
~$2,450
$49/user
Bitrix24 Professional
Up to 100 users (via BIT24/BPMG)
~$199
$199/mo
amoCRM / Kommo
50 × $15
~$750
$15/user
Unitty.io (Zoho-based)
Depends on Zoho tier
Varies
Per-user
Zoho CRM (via Geosoft)
Standard Zoho pricing
Varies
Per-user
FAQ
Frequently Asked Questions
There is no single "best" CRM in Georgia - the right choice depends on the business need. The real Georgian-market options include FollowUP CRM (AI-driven sales/marketing automation), Unitty.io (Zoho-localized), Bitrix24 via local partners BIT24 and BPMG, amoCRM/Kommo (messaging-first), and Zoho CRM via Geosoft. FollowUP CRM differentiates with the AI Employee (9 modules), Dark Posts monitoring, and a fixed 379₾/month price for unlimited users.
HubSpot's free tier is very limited, and Professional starts at $800+/month plus per-user costs. FollowUP CRM offers comparable functionality at a fixed 379₾/month for unlimited users. FollowUP also has full Georgian NLP, a Tbilisi-based Georgian-speaking support team, and Comment AI / Dark Posts monitoring for Facebook and Instagram - features HubSpot does not provide.
Bitrix24 is a broad workspace covering CRM, project management, document collaboration, and HR - implemented in Georgia by partners BIT24 and BPMG. FollowUP CRM focuses more narrowly on sales, marketing automation, and AI-driven customer engagement. Choose Bitrix24 if you need a full workspace; choose FollowUP if AI-driven sales/marketing is the priority. FollowUP is unique in Georgia with Vision AI, Voice AI, Dark Posts monitoring, and unlimited-user fixed pricing.
Unitty.io is a Georgian localization built on the Zoho platform - a strong choice for businesses that want the broader Zoho ecosystem (Books, Inventory, Desk, Projects). FollowUP is a standalone SaaS purpose-built around AI automation and social media inbox: AI Employee with 9 modules, Vision AI, Voice AI, Dark Posts monitoring, and official WhatsApp Business API. The choice typically depends on whether you need Zoho's wide tool suite (Unitty) or an AI-first social/sales platform with a flat fee (FollowUP).
amoCRM/Kommo is excellent for pure pipeline and DM-driven workflows and is particularly popular with Russian-speaking owners. FollowUP adds layers that amoCRM does not: Comment AI for Facebook/Instagram comments and Dark Posts monitoring, full Georgian NLP for AI responses, Vision AI for image-based queries, and Voice AI for transcribing voice messages. If Facebook/Instagram comments and ad responses drive your lead generation, FollowUP is the stronger fit.
FollowUP pricing is platform-based, not per-user. 5 or 500 users - same price: 379₾/month. That means 80-90% savings compared to competitors.
Yes! The FollowUP team provides complete data migration from any CRM. The implementation package includes: data import, system configuration, team training, and 3 months of support.