Legal Documentation
The complete legal stack governing FollowUP CRM - Terms, Privacy, DPA, AUP, SLA, AI Terms and more. Published by Sales Consulting Group LLC.
Effective Date: 10 May 2026 · Version: 2.0
Foundation Documents
Terms of Service
Master Subscription Agreement - the main contract governing use of FollowUP CRM.
Privacy Policy
How we collect, use, and protect your personal data - GDPR, CCPA, and Georgian Law compliance.
Cookie Policy
Cookie inventory, consent mechanics, and ePrivacy compliance for followup.agency.
Sub-Processors
The third parties (Sub-processors) that may access or process data on our behalf.
Schedules to MSA
Acceptable Use Policy
Schedule B - rules about how you and your end users may and may not use the Platform.
Data Processing Addendum
Schedule C - GDPR Article 28 processor agreement; EU SCCs included.
Reseller Addendum
Schedule D - terms for white-label resellers using sub-accounts.
Affiliate Agreement
Schedule E - Affiliate Program terms: 500 GEL bonus + 10% × 12 months recurring.
Service Level Agreement
Schedule F - 99.5% uptime commitment for Premium and Enterprise plans.
AI Specific Terms
Schedule G - EU AI Act compliance, deepfakes, AI disclosure obligations.
Operating entity: Sales Consulting Group LLC (Georgian Company ID 405727254) · Bakhtrioni 11, Tbilisi, Georgia
Brand: FollowUP CRM · Contact: info@followup.agency