Security &
Compliance
FollowUP CRM protects your data according to international standards. Three core certifications ensure maximum security.
SOC 2 Type II
SOC 2 Type II is an auditing standard developed by AICPA that validates an organization's ability to securely manage customer data over time.
What it covers
- Continuous data security monitoring
- Strict access control policies
- Incident response procedures
- Regular audits and assessments
- Confidentiality assurance
GDPR
GDPR (General Data Protection Regulation) is the EU regulation governing the collection, processing, and storage of personal data.
What it covers
- Transparent user consent management
- Data portability rights
- Right to be forgotten
- Full transparency in data processing
ISO 27001
ISO 27001 is the international standard for information security management systems (ISMS), defining requirements for establishing, implementing, and maintaining security.
What it covers
- Proactive cyber risk assessment and management
- Physical and digital infrastructure security
- Business continuity planning
- Regular third-party auditing
Security Measures
Beyond certifications, FollowUP CRM employs a multi-layered security approach.
Data Encryption
AES-256 encryption at rest and TLS 1.3 in transit
Authentication
Multi-factor authentication (MFA) and SSO integration
Monitoring
24/7 security monitoring and anomaly detection
Infrastructure
AWS/GCP cloud infrastructure with geographic redundancy
Access Control
Role-based access control (RBAC) at all levels
Incident Response
Structured incident response plan with 24-hour SLA
Frequently Asked Questions
Have security questions?
Contact us and our team will walk you through our security policies in detail.