Pure SaaS - Instant launch, no configuration
Today we are launching two new fixed plans on FollowUP - Starter (379₾/mo) and Premium (879₾/mo). These are pure SaaS solutions for anyone who wants a ready-made, pre-configured product without going through the pricing calculator.
Why this change? Over the past few months, we kept hearing the same thing from business owners: "I want FollowUP, but I do not want to think module-by-module - give me a ready package and let me start." Starter and Premium are the answer to that question.
What does "pure SaaS" mean?
Pure SaaS means:
Our modular pricing (calculator on /en/pricing) stays in place - it is for those who want to assemble their own configuration. The SaaS plans are for those who want to start working in seconds.
Starter - 379₾/mo
Starter is the foundational plan for small and growing businesses. It includes 8 core modules covering all the essentials of sales and communication:
Who Starter is for: small businesses (1-5 people) looking for standard CRM functionality - contact base, pipeline, multi-channel inbox, ad attribution.
Premium - 879₾/mo
Premium is the full ecosystem for a growing team. It includes everything in Starter, plus 4 additional modules and two exclusive automations.
Premium adds:
Premium-only automations:
Who Premium is for: teams (3+ people) that need scheduling, financial documents inside the CRM, on-site Live Chat and automatic lead distribution. Particularly effective for businesses with a high volume of social comments.
Modular pricing vs SaaS plans
| Modular (379₾ + add-ons) | SaaS Starter (379₾) | SaaS Premium (879₾) | |
|---|---|---|---|
| Initial setup | You pick exact modules | Pre-configured | Pre-configured |
| Setup fee | Variable | 0₾ | 0₾ |
| Launch | After configuration | Instant | Instant |
| AI Employee | Separate add-on (1,249₾/mo) | Not included | Not included |
| Automations | Priced separately | - | 2 automations included |
If you want AI (Conversation AI, Comment AI, Decision Maker and other modules), it is a separate product that can be added to a SaaS plan at any time.
Payments - Flitt (a TBC Group product)
Payments for SaaS plans are processed by Flitt - the official payment product of the TBC Group, part of Georgia's largest financial ecosystem. Your card data is processed under full PCI-DSS Level 1 compliance and is never accessible to FollowUP. Every transaction goes through 3D Secure 2.0.
This means your financial information is held and protected by one of Georgia's largest banking ecosystems - not by FollowUP.
How to choose
Five steps to make the decision:
1. Assess your team size - both plans give unlimited free users, so team size does not change the price.
2. Compare the module list - Starter has 8 modules; Premium adds Calendar, Invoices, Reporting and Live Chat.
3. Decide if you need Premium automations - if your team is 3+ people and you handle a high volume of comments, Premium pays back faster.
4. Factor in the price - Starter 379₾/mo, Premium 879₾/mo. Both with no setup fee.
5. Choose and pay - your account activates in seconds.
You can start on Starter and move to Premium any time later - your data (contacts, conversations, history) is preserved.
Get started
If you are still unsure, our modular pricing calculator will help you build the exact configuration, or book a free demo - 30 minutes, all your questions answered.
If your business is in a specific vertical (real estate, automotive, tourism, e-commerce, B2B, clinics, aesthetics) - see the dedicated industry page where FollowUP is laid out specifically for your vertical.
FAQ
What is the difference between Starter and Premium?
Starter (379₾/mo) - 8 core modules. Premium (879₾/mo) adds Calendar, Invoices & Estimates, Reporting, Live Chat and two exclusive automations (Status Panel + Comment AI).
How much does FollowUP CRM SaaS cost?
Starter - 379₾/month, Premium - 879₾/month. Both with no setup fee and unlimited free users.
Is AI Employee included in SaaS plans?
No. AI Employee (Conversation AI, Comment AI and others) is a separate product that can be added at any time.
Are payments through Flitt secure?
Flitt is the official payment product of the TBC Group, certified at PCI-DSS Level 1. Your card data is never accessible to FollowUP.
Can I upgrade from Starter to Premium?
Yes, at any time. Your data (contacts, conversations, history) is preserved.
About the Author
Founder & CRM Expert @ FollowUP CRM
Founder of FollowUP CRM with 8+ years of experience in sales automation and CRM implementation. 200+ successful CRM implementations in the Georgian market. Specialization: AI integration in sales processes, WhatsApp Business API, multi-channel communication.
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