# CRM Security & GDPR: Complete Guide 2026
A CRM stores customer data - names, phones, purchase history. All needs protection.
Why CRM Security Is Critical
Security Standards
AES-256 Encryption
In transit (TLS 1.3), at rest, end-to-end.
SOC 2 Type II
Security, availability, confidentiality, privacy.
ISO 27001
Risk management, security policies, incident management.
GDPR Rights in CRM
1. Right of Access
2. Right to Rectification
3. Right to Erasure
4. Data Portability
5. Right to Restrict Processing
CRM Security Comparison
| Feature | FollowUP CRM | HubSpot | Pipedrive |
|---|---|---|---|
| AES-256 | ✅ | ✅ | ✅ |
| SOC 2 | ✅ | ✅ | ✅ |
| GDPR | ✅ | ✅ | ✅ |
| Georgian Support | ✅ | ❌ | ❌ |
| [ROI](/blog/crm-roi-how-to-measure-investment-return) | 500-1000% | 300-500% | 300-500% |
FAQ
Is CRM GDPR compliant?
FollowUP CRM fully complies with GDPR.
How to choose secure CRM?
SOC 2, GDPR, AES-256, 2FA, RBAC - How to choose CRM.
About the Author
Founder & CRM Expert @ FollowUP CRM
Founder of FollowUP CRM with 8+ years of experience in sales automation and CRM implementation. 200+ successful CRM implementations in the Georgian market. Specialization: AI integration in sales processes, WhatsApp Business API, multi-channel communication.