CRM Security & GDPR: Complete Guide 2026
A CRM stores customer data - names, phones, purchase history. All needs protection.
Why CRM Security Is Critical
- 43% of cyberattacks target small businesses
- Average data breach cost - $4.45 million
- 60% of small businesses close after a cyberattack
Security Standards
AES-256 Encryption
In transit (TLS 1.3), at rest, end-to-end.
SOC 2 Type II
Security, availability, confidentiality, privacy.
ISO 27001
Risk management, security policies, incident management.
GDPR Rights in CRM
- Right of Access
- Right to Rectification
- Right to Erasure
- Data Portability
- Right to Restrict Processing
CRM Security Comparison
| Feature | FollowUP CRM | HubSpot | Pipedrive |
|---|---|---|---|
| AES-256 | ✅ | ✅ | ✅ |
| SOC 2 | ✅ | ✅ | ✅ |
| GDPR | ✅ | ✅ | ✅ |
| Georgian Support | ✅ | ❌ | ❌ |
| ROI | 500-1000% | 300-500% | 300-500% |
FAQ
Is CRM GDPR compliant?
FollowUP CRM fully complies with GDPR.
How to choose secure CRM?
SOC 2, GDPR, AES-256, 2FA, RBAC - How to choose CRM.
CRM SecurityGDPRData ProtectionSOC 2
About the Author
Founder & CRM Expert @ FollowUP CRM
Founder of FollowUP CRM with 8+ years of experience in sales automation and CRM implementation. 200+ successful CRM implementations in the Georgian market. Specialization: AI integration in sales processes, WhatsApp Business API, multi-channel communication.
HubSpot Sales Software CertifiedGoogle Analytics CertifiedMeta Business Partner
200+ CRM implementations200+ active clientsHigh-level Automation Specialist